An appreciation message should:
A) not be sent to the supervisor of an individual.
B) be sent within a few days of the circumstance.
C) use strong language.
D) avoid making specific comments.
Ques. 2Nonverbal communication signals do not apply to written messages.
Indicate whether the statement is true or false
Ques. 3Which of the following is true of a thank-you message?
A) It should be organized using an indirect approach.
B) It should be written to reward a person.
C) It should reflect sincere apology.
D) It should be written deductively.
Ques. 4Maria, a banking executive, gives a job candidate a detailed interview and a walking tour of the facility. By sharing her time in this way, she is sending a positive nonverbal message.
Indicate whether the statement is true or false
Ques. 5Which of the following managers is displaying good practice when sending a good-news message?
A) Ron, a manager at Techwhiz Inc., organizes a message regarding a pay bonus such that the main idea is presented at the end.
B) Angelina, a manager at Ahoma Inc., writes a job promotion message to an employee starting with the main idea, followed by an explanation.
C) Rohan, a manager at Olympiano Technologies Corp., briefly notifies his employees about a paid vacation policy without providing additional details.
D) Anjali, a manager at Balvania Corp., indirectly informs her employees about reduced working hours and organizes her message inductively.
Ques. 6Awareness of gender differences can help you become a more sensitive and knowledgeable listener.
Indicate whether the statement is true or false
Ques. 7Which of the following is an example of a good practice when sending a good-news message?
A) Dave, a manager at Wizzware Inc., organizes his message such that the main idea is presented at the end.
B) Ava, a manager at Auroville Inc., conveys positive news to her employees using a direct approach.
C) Sameer, a manager at GreenMove Inc., ensures that he does not stress on the main idea of his message.
D) Zaiba, a manager at BayWave Corp., delivers positive news to her employees without providing additional details.
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