Learning about an unfamiliar culture
A) can be accomplished only by living among its people.
B) is generally a waste of time since no one in business expects you to do so.
C) is a worthy undertaking, even if you learn only a small amount.
D) requires at least one year of study before it is meaningful.
E) is a bad idea, since it usually leads to overconfidence and embarrassing mistakes.
Ques. 2In the United States, the communication style tends to be
A) abbreviated because of instant messaging.
B) indirect.
C) focused on social relationships instead of business.
D) focused on group harmony.
E) focused on content and transaction.
Ques. 3Business communicators can improve their cultural competency by
A) becoming aware of their own biases.
B) becoming more rigid and less flexible.
C) avoiding humor.
D) apply the Golden Rule wherever possible.
E) avoid working with those from tradition bound cultures.
Ques. 4When adapting to business cultures, a sense of humor
A) is inappropriate and unprofessionalbusiness is no laughing matter.
B) can help people move past awkward and embarrassing moments.
C) is helpful unless you are in a management or executive position.
D) is accepted and helpful in many cultures, but not in the U.S.
E) will not help, since humor does not transfer from one culture to another.
Ques. 5In the United States, businesses value time and schedules that promote
A) flextime.
B) meetings starting and ending at designated times.
C) that ability to walk in and out of meetings at will.
D) the need to multitask during meetings.
E) the need to improve teamwork functions during meetings.