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graceeylee graceeylee
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3 years ago
How can a server affect the quality of the product served?

▸ Wrong temperature through poor timing, miscommunicated request, or failure to deliver accompaniment

▸ Rude or unhelpful attitude, lack of personal appearance concern, sloppiness

▸ They can't; it is the cook's job to prepare food and the servers to place the order and serve it

▸ Poor upselling or product knowledge skills can impact guest satisfaction with product
Textbook 
ManageFirst: Customer Service

ManageFirst: Customer Service


Edition: 2nd
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rnwannabernwannabe
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#1
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3 years ago
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graceeylee Author
wrote...

3 years ago
Thanks for your help!!
dri
wrote...

Yesterday
Good timing, thanks!
husne
wrote...

2 hours ago
Thanks
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