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Statingu Statingu
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Posts: 2996
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9 years ago
________ is a popular survey instrument that measures service quality by grouping questions into five categories of service quality.
A) Sampling frame
B) RATER
C) CATI
D) SERVQUAL
Textbook 
Marketing Management

Marketing Management


Edition: 4th
Authors:
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Russo88Russo88
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9 years ago
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Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫

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Statingu Author
wrote...
#2
9 years ago
This is wonderful, thank you for the help, I appreciate it a lot!
wrote...
#3
9 years ago
Happy to help a friend!
Back in the days when I was young, I'm not a kid anymore. But some days I sit and wish I was a kid again ♪♫
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