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Which of the following demonstrate good customer service in health care?

Gunsmas

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7 years ago

Which of the following demonstrate good customer service in health care?

Which of the following demonstrate good customer service in health care?
A.   breaching confidentiality
B.   avoiding group norms
C.   presenting a professional image
D.   displaying a pessimistic attitude
E.   avoiding people with cultural differences
F.   treating others with respect
G.   using terms that people can understand
H.   offering visitors refreshments
I.   explaining why patients may have to wait
J.   all of the above
K.   none of the above

Textbook

Professionalism in Health Care: A Primer for Career Success

Professionalism in Health Care: A Primer for Career Success

Edition: 4^th

Author: Makely

Read 83 times

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tweeter

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