Raecoco

If there is an accident or injury caused by carelessness, the person responsible may be considered ...

If there is an accident or injury caused by carelessness, the person responsible may be considered ...

If there is an accident or injury caused by carelessness, the person responsible may be considered to be legally guilty of:
A) Slander
B) Malpractice
C) Libel
D) Negligence

evdvelde   23   2 Replies

evdvelde

If you repeat a story about a client or a fellow massage therapist that turns out not to be true, ...

If you repeat a story about a client or a fellow massage therapist that turns out not to be true, ...

If you repeat a story about a client or a fellow massage therapist that turns out not to be true, and your gossip hurts them in some way, you may be considered by a court of law to have committed:
A) Negligence
B) Assault
C) Libel

evdvelde   16   2 Replies

evdvelde

Which of the following is an important factor in determining the ethics of accepting clients who you ...

Which of the following is an important factor in determining the ethics of accepting clients who you ...

Which of the following is an important factor in determining the ethics of accepting clients who you have seen at a former place of employment?
A) Clients called for an appointment on their own initiative
B) No "non-compete" agree

evdvelde   13   2 Replies

evdvelde

When you were hired as a massage therapist, you signed an employment agreement that explicitly ...

When you were hired as a massage therapist, you signed an employment agreement that explicitly ...

When you were hired as a massage therapist, you signed an employment agreement that explicitly prohibits seeing the company's clients at another massage establishment. Now you have a client who wants you to come to her home for a massage appoint

evdvelde   17   2 Replies

Hard

evdvelde

In regards to referring clients to other health professionals (e.g., to a chiropractor for back ...

In regards to referring clients to other health professionals (e.g., to a chiropractor for back ...

In regards to referring clients to other health professionals (e.g., to a chiropractor for back problems), it is considered unethical to:
A) Accept a monetary reward for referring clients to a certain health professional
B) Give a client mo

evdvelde   15   2 Replies

evdvelde

In billing insurance companies for clients' massage sessions, it is unethical and illegal to:A) ...

In billing insurance companies for clients' massage sessions, it is unethical and illegal to:A) ...

In billing insurance companies for clients' massage sessions, it is unethical and illegal to:
A) Charge insurance companies more than clients who pay out of pocket
B) Report a higher number of sessions than actually received by the cli

evdvelde   10   2 Replies

evdvelde

Imagine that you sell nutritional supplements in addition to your massage therapy practice. What is ...

Imagine that you sell nutritional supplements in addition to your massage therapy practice. What is ...

Imagine that you sell nutritional supplements in addition to your massage therapy practice. What is the most ethical approach to selling nutritional supplements to massage clients who ask about them?
A) Make an appointment outside of massage tim

evdvelde   10   2 Replies

evdvelde

Under which of the following circumstances would selling products to a massage therapy client be ...

Under which of the following circumstances would selling products to a massage therapy client be ...

Under which of the following circumstances would selling products to a massage therapy client be ethical?
A) If a client asks about a product that he or she knows is available through you and is not pressured to buy it
B) If you must meet a

evdvelde   9   2 Replies

evdvelde

What is the most ethical course of action when offered an expensive gift from a client whom you ...

What is the most ethical course of action when offered an expensive gift from a client whom you ...

What is the most ethical course of action when offered an expensive gift from a client whom you suspect has a romantic interest in you?
A) Decline the gift and strengthen your professional boundaries
B) Accept the gift gratefully and ignore

evdvelde   9   2 Replies

evdvelde

Advertising $10 for a 30-minute massage, and then pressuring the client to switch to a $60/hour ...

Advertising $10 for a 30-minute massage, and then pressuring the client to switch to a $60/hour ...

Advertising $10 for a 30-minute massage, and then pressuring the client to switch to a $60/hour massage instead is considered:
A) Deceptive advertising
B) Smart advertising
C) Guaranteed advertising
D) Bait advertising

evdvelde   12   2 Replies

evdvelde

The Federal Trade Commission prohibits using testimonials or endorsements in advertising if their ...

The Federal Trade Commission prohibits using testimonials or endorsements in advertising if their ...

The Federal Trade Commission prohibits using testimonials or endorsements in advertising if their claims:
A) Could not be reasonably expected by others
B) Could not be substantiated if made directly by the advertiser
C) Are deceptive

evdvelde   9   2 Replies

evdvelde

Which of the following is the most ethical guarantee related to massage therapy?A) Guaranteed to ...

Which of the following is the most ethical guarantee related to massage therapy?A) Guaranteed to ...

Which of the following is the most ethical guarantee related to massage therapy?
A) Guaranteed to help you feel younger
B) Guaranteed to reduce stress
C) Guaranteed relief after one session
D) Satisfaction guaranteed or your money

evdvelde   7   2 Replies

evdvelde

Which of the following is the least ethical presentation of credentials?A) Certified in Lymphatic ...

Which of the following is the least ethical presentation of credentials?A) Certified in Lymphatic ...

Which of the following is the least ethical presentation of credentials?
A) Certified in Lymphatic Massage (after completing a 100-hour program)
B) Graduate of ABC School of Massage (after receiving your diploma)
C) Licensed Massage Th

evdvelde   8   2 Replies

evdvelde

The Federal Trade Commission calls advertising that misleads the public about credentials, the ...

The Federal Trade Commission calls advertising that misleads the public about credentials, the ...

The Federal Trade Commission calls advertising that misleads the public about credentials, the nature of the service, its benefits, or how much it costs:
A) Deceptive
B) Beneficent
C) Stealth
D) Receptive

evdvelde   8   2 Replies

evdvelde

A law that specifies what type of housing or what kind of business can be in a particular location ...

A law that specifies what type of housing or what kind of business can be in a particular location ...

A law that specifies what type of housing or what kind of business can be in a particular location is called a/an:
A) Establishment license ordinance
B) Zoning ordinance
C) Consumer protection law
D) Occupational license law

evdvelde   7   2 Replies

evdvelde

A massage therapy practice is primarily:A) A businessB) A combination of therapeutic relationships ...

A massage therapy practice is primarily:A) A businessB) A combination of therapeutic relationships ...

A massage therapy practice is primarily:
A) A business
B) A combination of therapeutic relationships and business
C) Therapeutic relationships
D) None of the above

evdvelde   8   2 Replies

evdvelde

Because clients pay money for advertised services, they are also considered to be:A) CustomersB) ...

Because clients pay money for advertised services, they are also considered to be:A) CustomersB) ...

Because clients pay money for advertised services, they are also considered to be:
A) Customers
B) Patients
C) Guests
D) Investors

evdvelde   9   2 Replies

evdvelde

All services provided by health care practitioners to patients are assigned a code by the American ...

All services provided by health care practitioners to patients are assigned a code by the American ...

All services provided by health care practitioners to patients are assigned a code by the American Medical Association, and these codes are called:
A) CPT Codes
B) Place of Service Codes
C) ICD-9-CM codes
D) CMS-1500 Codes

evdvelde   11   2 Replies

evdvelde

Since massage therapists are not considered primary health care providers (PHCP), what is usually ...

Since massage therapists are not considered primary health care providers (PHCP), what is usually ...

Since massage therapists are not considered primary health care providers (PHCP), what is usually required by an insurance company for reimbursement of massage sessions?
A) Attachment of SOAP notes for sessions provided
B) PHCP description

evdvelde   10   2 Replies

evdvelde

Which of the following is an acceptable financial practice for taking money out of the business for ...

Which of the following is an acceptable financial practice for taking money out of the business for ...

Which of the following is an acceptable financial practice for taking money out of the business for personal use?
A) Write a check to yourself from the business account payable to "cash"
B) Write "personal draw" on the m

evdvelde   12   2 Replies

evdvelde

An effective back-up record of the daily income of a massage therapy practice can be easily kept in ...

An effective back-up record of the daily income of a massage therapy practice can be easily kept in ...

An effective back-up record of the daily income of a massage therapy practice can be easily kept in the:
A) Appointment book
B) Phone log
C) Check book
D) Bank account report

evdvelde   11   2 Replies

evdvelde

Client payments in a massage therapy practice are most easily and inexpensively kept track of using ...

Client payments in a massage therapy practice are most easily and inexpensively kept track of using ...

Client payments in a massage therapy practice are most easily and inexpensively kept track of using a/an:
A) Cash register
B) Bank account report
C) Hand written receipt book
D) Computer accounting program

evdvelde   11   2 Replies

evdvelde

The advantage of handwritten ledgers to keep track of business income and expenses in a small ...

The advantage of handwritten ledgers to keep track of business income and expenses in a small ...

The advantage of handwritten ledgers to keep track of business income and expenses in a small business like a massage therapy practice is that:
A) It gives an understanding of how ledgers work
B) It is inexpensive
C) It is easy to lear

evdvelde   8   2 Replies

evdvelde

In what months are estimated taxes sent to the Internal Revenue Service?A) April, September, and ...

In what months are estimated taxes sent to the Internal Revenue Service?A) April, September, and ...

In what months are estimated taxes sent to the Internal Revenue Service?
A) April, September, and January
B) April and September 
C) April, June, September, and January
D) June and January

evdvelde   7   2 Replies

evdvelde

A social security and Medicare tax for individuals who work for themselves is called the:A) ...

A social security and Medicare tax for individuals who work for themselves is called the:A) ...

A social security and Medicare tax for individuals who work for themselves is called the:
A) Proprietor's tax
B) Income tax
C) Self-employment tax
D) Extra tax

evdvelde   7   2 Replies

evdvelde

The tax year for sole proprietor businesses like massage therapy practices is:A) The calendar year ...

The tax year for sole proprietor businesses like massage therapy practices is:A) The calendar year ...

The tax year for sole proprietor businesses like massage therapy practices is:
A) The calendar year beginning January 1 and ending December 31
B) From the first day you take your first client to one year from that date
C) The fiscal ye

evdvelde   8   2 Replies

evdvelde

Money taken out of the practice regularly for your personal use is called a:A) Cash reserveB) Fixed ...

Money taken out of the practice regularly for your personal use is called a:A) Cash reserveB) Fixed ...

Money taken out of the practice regularly for your personal use is called a:
A) Cash reserve
B) Fixed cost
C) Variable cost
D) Salary draw

evdvelde   7   2 Replies

evdvelde

What is the minimum cash reserve recommended to have in the bank when starting a massage therapy ...

What is the minimum cash reserve recommended to have in the bank when starting a massage therapy ...

What is the minimum cash reserve recommended to have in the bank when starting a massage therapy practice?
A) Three months of fixed costs
B) Twelve months of fixed costs
C) Six months of fixed costs
D) One month of fixed costs

evdvelde   8   2 Replies

evdvelde

Expenses that you incur only when you see clients (e.g., laundry and oil), are called:A) OverheadB) ...

Expenses that you incur only when you see clients (e.g., laundry and oil), are called:A) OverheadB) ...

Expenses that you incur only when you see clients (e.g., laundry and oil), are called:
A) Overhead
B) Variable costs
C) Fixed costs
D) Projected costs

evdvelde   9   2 Replies

evdvelde

A good financial strategy when starting a massage therapy practice is to:A) Borrow what you want now ...

A good financial strategy when starting a massage therapy practice is to:A) Borrow what you want now ...

A good financial strategy when starting a massage therapy practice is to:
A) Borrow what you want now and worry about paying it back later
B) Borrow the minimum amount to cover needs at the lowest interest rate
C) Put your expenses on

evdvelde   9   2 Replies

evdvelde

A waiver of liability signed by a client would probably hold up in court except in a case of:A) ...

A waiver of liability signed by a client would probably hold up in court except in a case of:A) ...

A waiver of liability signed by a client would probably hold up in court except in a case of:
A) Accident
B) Negligence
C) An unintentional mishap
D) An act of God

evdvelde   10   2 Replies

evdvelde

The ground rules set up by massage therapists for their practices (e.g., the cost of a massage ...

The ground rules set up by massage therapists for their practices (e.g., the cost of a massage ...

The ground rules set up by massage therapists for their practices (e.g., the cost of a massage session or what happens when a client misses an appointment), are commonly called:
A) Policies
B) Codes
C) Laws
D) Suggestions

evdvelde   11   2 Replies

evdvelde

Are verbal agreements legally binding?A) Only in western statesB) Maybe, if one person can remember ...

Are verbal agreements legally binding?A) Only in western statesB) Maybe, if one person can remember ...

Are verbal agreements legally binding?
A) Only in western states
B) Maybe, if one person can remember the exact words spoken
C) No
D) Yes, but are hard to enforce

evdvelde   11   2 Replies

evdvelde

The major source of clients in a personal service like massage is typically:A) Gift certificatesB) ...

The major source of clients in a personal service like massage is typically:A) Gift certificatesB) ...

The major source of clients in a personal service like massage is typically:
A) Gift certificates
B) Newspaper advertising
C) Word-of-mouth
D) TV advertising

evdvelde   10   2 Replies

evdvelde

"Where do people in this area go for massage now?" is a good question to ask as part ...

"Where do people in this area go for massage now?" is a good question to ask as part ...

"Where do people in this area go for massage now?" is a good question to ask as part of:
A) Advertising design
B) Financial planning
C) Identity creation
D) Market research

evdvelde   8   2 Replies

evdvelde

The details of putting your massage therapy practice vision into operation are spelled out in a:A) ...

The details of putting your massage therapy practice vision into operation are spelled out in a:A) ...

The details of putting your massage therapy practice vision into operation are spelled out in a:
A) Business plan
B) Goal-oriented plan
C) Market research
D) Mission statement

evdvelde   23   2 Replies

evdvelde

It is not legal for a job interviewer to ask which of the following questions?A) Do you have a valid ...

It is not legal for a job interviewer to ask which of the following questions?A) Do you have a valid ...

It is not legal for a job interviewer to ask which of the following questions?
A) Do you have a valid massage therapy license to practice in this state?
B) Can you work on Sundays?
C) Do you have any children?
D) What massage ther

evdvelde   14   2 Replies

evdvelde

The best references to have for speaking to a potential employer are:A) Former teachers or employers ...

The best references to have for speaking to a potential employer are:A) Former teachers or employers ...

The best references to have for speaking to a potential employer are:
A) Former teachers or employers who will recommend your work
B) Family members with whom you are on good terms
C) Friends who can vouch for how great you are
D)

evdvelde   7   2 Replies

evdvelde

What does a job application tell an employer about a potential massage therapist employee?A) ...

What does a job application tell an employer about a potential massage therapist employee?A) ...

What does a job application tell an employer about a potential massage therapist employee?
A) Probable massage skills
B) Education and past work experience
C) Written communication skills
D) Both B and C

evdvelde   13   2 Replies

evdvelde

What advantages do websites have over brochures as a marketing tool?A) Allow for frequency and ease ...

What advantages do websites have over brochures as a marketing tool?A) Allow for frequency and ease ...

What advantages do websites have over brochures as a marketing tool?
A) Allow for frequency and ease in updating
B) Can contain more information
C) Provide more access to potential clients
D) All of the above

evdvelde   16   2 Replies

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