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pao-nao pao-nao
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6 years ago
Employees sometimes resist employers by “working to rule.” This means that they stick to the exact letter of work rules, often slowing their work considerably. Which structural characteristic are employees using to their advantage?
a. Centralization
b. Formalization
c. Complexity
d. Span of control
e. Differentiation
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dinhleon86dinhleon86
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6 years ago
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