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arty5 arty5
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6 years ago
If you find that you are criticizing the speaker rather than focusing on the message, how can you overcome this barrier?
a. mentally summarize the message
b. focus on the message rather than the messenger
c. eliminate environmental distractions
d. use self-talk to manage emotions
Textbook 
Interpersonal Communication: Relating to Others, Canadian Edition

Interpersonal Communication: Relating to Others, Canadian Edition


Edition: 7th
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lanBlanB
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#1
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6 years ago
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arty5 Author
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6 years ago
This calls for a celebration Person Raising Both Hands in Celebration
Holly72492
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Yesterday
Just got PERFECT on my quiz
taydav
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2 hours ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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