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arty5 arty5
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6 years ago
If you find that you are criticizing the speaker rather than focusing on the message, how can you overcome this barrier?
a. mentally summarize the message
b. focus on the message rather than the messenger
c. eliminate environmental distractions
d. use self-talk to manage emotions
Textbook 
Interpersonal Communication: Relating to Others, Canadian Edition

Interpersonal Communication: Relating to Others, Canadian Edition


Edition: 7th
Authors:
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lanBlanB
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#1
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6 years ago
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arty5 Author
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6 years ago
Thanks for your help!!
brina10
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Yesterday
Helped a lot
annielin111
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2 hours ago
Correct Slight Smile TY
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