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plong717 plong717
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6 years ago
How many computer repair techniciansshould be on duty from 8:00 p.m. to midnight if the total demand during that period is 60 calls? The service rate is five (5) calls per hour and the target utilization is 90.
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wrote...
6 years ago
Utilization (U) = Demand Rate/Service Rate  Number of Servers
0.90 = 60/5  N
N = 13.33 computer repair technicians.
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