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EnRou EnRou
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7 years ago
Which of the following is true about using case studies?
 
  A) The actual solution is less important than the process the group went through in arriving at it.
  B) It uses the work area itself as a training environment.
  C) It may involve responding to a situation where the customer complains about the food.
  D) It is the most effective group training method.
  E) All of the above.
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7 years ago
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