Business owner Shelia is correct in believing that she can pay the majority of workers close to the minimum wage, yet keep them motivated and working hard by giving them loads of recognition.
Indicate whether the statement is true or false
Question 2Bert is the metal recycling supervisor at a recycling center. Tammy, one of his recycling technicians, is frequently late for work.
Which one of the following explanations for Tammy's tardiness, most closely fits attribution theory? Tammy is usually late because she ________
A) is a single parent without much support.
B) lacks reliable transportation.
C) has to cope with our over-crowded highway system.
D) is irresponsible.
Question 3According to research, a gender difference in communication style is that women make more frequent use of the words, ________.
A) a, an, and the
B) you know
C) you guys
D) I me, and mine
Question 4Max Weber taught that to bring order out of chaos, large organizations must follow a few simple, rational rules, which came to be known as ________.
A) bureaucracy
B) span of control
C) the rule of ten
D) soldiering
E) the scalar chain of command
Question 5Jade is a store manager at a Kmart. She engages in stereotyping when she says, ________
A) I am going to hire a Mexican-American as our grounds supervisor because Mexicans are such hard workers.
B) I am going to conduct a background investigation of anybody I would like to hire as our grounds supervisor.
C) I am going to hire a woman as a grounds supervisor because I believe in equal opportunity.
D) I am going to hire a senior for the grounds supervisor position because about one-half of our customers are seniors.
Question 6An effective mirroring technique is to imitate the breathing pattern of another person while the two of you are having a conversation.
Indicate whether the statement is true or false
Question 7Which of the following should Sihnon International follow to achieve Henri Fayol's principle of a scalar chain of command?
A) Each manager at Sihnon should oversee just a single function and only interact with employees about that particular aspect of work.
B) Every employee at Sihnon should report to one manager for everything from training to requests for leave.
C) Each manager at Sihnon should be in charge of not more than ten employees at a single point in time.
D) Every employee at Sihnon should report to not more than three managers at any given time.
E) Every employee at Sihnon should know who their supervisors are and the managers who are above their supervisors in decision-making authority.
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