Brian receives an e-mail message explaining how he can earn hundreds of extra dollars per month by selling food supplements that prolong life. Brian engages in selective attention when he ________.
A) carefully thinks through who is sending this message
B) overlooks the clause that he will have to purchase 500 of the supplements so he will have the necessary inventory
C) is happy to know that he might be able to earn extra money
D) deletes the message immediately
Question 2Punishments are used more regularly than positive reinforcement to help employees stick with the goals of company wellness programs.
Indicate whether the statement is true or false
Question 3Looking for nonverbal indicators is a recommended way of understanding the feelings behind a message.
Indicate whether the statement is true or false
Question 4Lower mental ability and personality traits that detract from concentration tend to enhance how much people learn.
Indicate whether the statement is true or false
Question 5To use positive reinforcement properly, rewards must be contingent on doing something right or of value.
Indicate whether the statement is true or false
Question 6Every worker should know exactly who their supervisor is and who is above this person in decision-making power. This statement describes the concept of ________.
A) scalar chain of authority
B) span of control
C) unity of command
D) unity of direction
E) zone of indifference
Question 7Proper timing of a message includes taking into account the person's mental condition at the moment in which the message is to be delivered.
Indicate whether the statement is true or false
Question 8Employee recognition programs appear to be helpful in ________.
A) pitting one employee against another
B) keeping employee motivation from surging too high
C) discouraging extrinsic (external) motivation
D) bringing about employee engagement
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