Individuals who are high in socialized power _____.
a. are unconcerned about group goals
b. use a win-win approach
c. use a win-lose approach
d. desire personal dominance
e. none of the above
Question 2Team-building training includes which of the following?
a. establishing goals and priorities
b. defining member roles
c. determining team procedures
d. all of the above
e. none of the above
Question 3Which of the following is not one of the steps used to establish sustained managerial influence?
a. balance the time spent in each critical relationship based on habit or social reference
b. develop a network of resource persons who can be called on for assistance
c. implement influence tactics with sensitivity, flexibility and adequate levels of communication
d. develop a reputation as a knowledgeable person or expert
e. none of the above
Question 4Group cohesion can be increased by _____.
a. small size
b. failure
c. perceived dissimilarity among members
d. making it easy to join the group
e. none of the above
Question 5A statement such as Let's give Amy a chance to voice her opinion is an example of which maintenance behavior?
a. gatekeeping
b. standard setting
c. smoothing
d. reality testing
e. none of the above
Question 6The two pull influence styles as identified by Berlew and Harrison are _____.
a. common vision and assertive persuasion
b. assertive persuasion, participation and trust
c. assertive persuasion, reward and punishment
d. common vision, participation and trust
e. none of the above
Question 7Team members should be proficient in which of the following skills?
a. collaborative problem-solving
b. conflict resolution
c. communication
d. goal setting
e. all of the above
Question 8Which of these influence styles is least preferred by managers?
a. consultation
b. pressure tactics
c. inspirational appeals
d. rational persuasion
e. ingratiation
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