The systems approach views the organization as a system of highly developed and a constant set of relationships among the individual components.
Indicate whether the statement is true or false
Question 2In regard to reestablishing trust, a negotiator's ability to ________ is directly related to how
satisfied the other party feels, independent of the monetary value of the outcome.
A) understand emotion B) think critically
C) defend his or her position D) find reasons for failure
Question 3Of the following, which has been documented to be the most effective OD intervention?
a. groupthink
b. Johari Window Model
c. team building
d. role analysis
e. all of the above
Question 4Process interests are the needs that a negotiator has that relate to the material outcome of the negotiation.
Indicate whether the statement is true or false
Question 5If self-awareness is the cornerstone of development, then experience, or developmental experience, is its core.
a. true
b. false
Question 6What area(s) does the manager or practitioner using process interventions deal with that are crucial to effective organization performance?
a. leadership styles of group members
b. communications processes within a group
c. group norms and whether they are helpful or dysfunctional
d. roles which individual members play in a group
e. all of the above
Quick Reply
