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A1 A1
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Posts: 257
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6 years ago
You have been receiving more complaints lately that the phones are not getting answered quickly enoughthere is too long of a delay to get waited onand that the paperwork is never ready on time. You have 18 technicians and three service consultants.  Worst of all, the complaints do not seem to be directed toward any one individual but seem to be occurring throughout your shop.

Where do you think the bottleneck is most likely to be occurring?
A) Service consultant      B) Shop foreman      C) Dispatcher      D) Parts specialist
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racehlkracehlk
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#1
Posts: 213
Rep: 30 0
6 years ago
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A1 Author
wrote...

6 years ago
Smart ... Thanks!
Liarec
wrote...

Yesterday
Thanks for your help!!
sweetalia
wrote...

2 hours ago
Good timing, thanks!
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