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John and Susan have been experiencing a lot of conflict lately due to cramped laboratory space and a

Fuaza

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9 years ago

John and Susan have been experiencing a lot of conflict lately due to cramped laboratory space and a

John and Susan have been experiencing a lot of conflict lately due to cramped laboratory space and a shortage of necessary equipment. Suggest four guidelines that can help them express their feelings more effectively when their emotions run high.

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My Health: An Outcomes Approach

Edition: 1^st

Author: Donatelle

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padre

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8 years ago

1. Try to be specific rather than general about how you feel.
2. When expressing anger or irritation, describe the specific behavior you don't like, then your feelings.
3. If you have mixed feelings, say so; express and explain each feeling.
4. Use "I" messages, rather than "you" statements that can cast blame or imply fault.
5. Avoid judgmental statements.
6. Avoid lecturing or projecting superiority.
7. Don't ask for feedback unless you want an honest answer.

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Fuaza Author

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8 years ago

Just checked your answer with a friend, thanks for the valuable input.

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