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nailat nailat
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7 years ago
Harold Timmons is in a position to close a large sale if he conceals certain information that the customer needs to make an intelligent buying decision. Harold's sales manager encourages him to withhold the information and says, "You will not be breaking any law." Which of the following statements would most likely help Harold in this situation?
A) A salesperson's ethical sense must extend beyond the legal definition of right and wrong.
B) Cooling-off laws prevent customers from being harmed by unethical salespeople.
C) The code of ethics established by management justifies all ethical and unethical choices.
D) The firm's moral tone is established by salespeople who have daily customer contact.
E) An action is ethical if a salesperson can defend it successfully to a group of peers.
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
Authors:
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
Makes a lot of sense now, appreciate it
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