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nailat nailat
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7 years ago
After this crisis is resolved, what should Lindell do?
A) Make a plan with Hoseke Corporation's customer service department to make extra service calls to John to ensure that he feels taken care of.
B) Ask John to buy another machine.
C) Talk to his CEO about the faults of the shipping department.
D) Rework his call schedule so he calls on fewer prospects and closes fewer sales until spring.
E) Ask John for a recommendation to other manufacturers he knows.
Textbook 
Selling Today: Creating Customer Value

Selling Today: Creating Customer Value


Edition: 13th
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NicroNicro
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7 years ago
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nailat Author
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#2
7 years ago
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