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rodica rodica
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7 years ago
All of the following except ________ are best practices when using phones at work.
A) being positive and professional when you answer the phone
B) varying your vocal pitch and inflections so people know you're interested
C) enabling your voicemail, even if you don't check messages regularly
D) ending your calls with courtesy and clarity
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
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derivativedderivatived
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7 years ago
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rodica Author
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#2
7 years ago
So helpful. I appreciate your explanation too
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