Explain the differences in the three types of qualities associated with goods and services.
Question 2Review the methods used by supply chain managers to mitigate SCIS implementation risks.
Question 3If a consumer has little personal expertise on which to make a brand choice, a logical and trusted source of information is friends.
a. True
b. False
Indicate whether the statement is true or false
Question 4The SSE is calculated by squaring the deviation of each score from its group mean and summing these scores.
Indicate whether the statement is true or false
Question 5How do goods differ from services?
Question 6Describe how a supply chain information system enables process excellence and links the essential elements.
Question 7Experiences are always direct; they cannot be indirect.
a. True
b. False
Indicate whether the statement is true or false
Question 8The SSE is the total sum of observed values' deviations from the overall or grand mean.
Indicate whether the statement is true or false
Question 9What are the questions that arise during the marketing exchange? Make sure to give examples from each side of the exchange.
Question 10What are the primary capabilities created by supply chain technology? How can they drive supply chain excellence?