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popbut popbut
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6 years ago
At 7 AM, a patient demands in a loud, tremulous voice, Where's my doctor? The doctor promised to see me first thing in the morning. Call the doctor and say that I'm waiting.. An appropriate response from the nurse would be:
 
  a. Please get ready for breakfast. It's only 7 AM. Your doctor will be in and I'll make sure that you're seen..
  b. Don't yell at me like that; it isn't polite and certainly isn't necessary. I want to help you, but I will not be verbally abused..
  c. You seem very angry that your doctor has not come in yet. Your doctor will be in this morning but not until later. The doctor spends time with everyone..
  d. Your doctor doesn't come to the unit until after breakfast and morning groups are over. Have your breakfast now so you'll be ready when your doctor gets here..
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hswearingenhswearingen
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6 years ago
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