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alexisblack alexisblack
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6 years ago
When answering a telephone call, you should not:
 A) remain expressionless
  B) identify yourself
  C) repeat back to the caller any information you record
  D) let the caller know when they may expect a response
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ccoppccopp
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#1
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6 years ago
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alexisblack Author
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6 years ago
Just got PERFECT on my quiz
Butwhy
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Yesterday
Thanks for your help!!
shangshang
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2 hours ago
Good timing, thanks!
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