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Mserna19 Mserna19
wrote...
Posts: 779
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6 years ago
What should be confirmed before placing a call on hold?
 
  A. That the call is not an emergency
  B. That the caller has time to hold
  C. That the caller has called the correct office
  D. That you can actually help the caller with hisquestion or reason for calling
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zoechunnzoechunn
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6 years ago
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Mserna19 Author
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Brilliant
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Smart ... Thanks!
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