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djnurs1 djnurs1
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6 years ago
Total quality management emphasizes:
 
  A) the responsibility of the quality control staff to identify and solve all quality-related problems.
  B) a commitment to quality that goes beyond internal company issues to suppliers and customers.
  C) a system where strong managers are the only decision makers.
  D) a process where mostly statisticians get involved.
  E) ISO 14000 certification.
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6 years ago
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