To collect information on functional requirements for the social networking subsystem, what are some ...

Assuming SBRU has an existing system, with existing student customers and desires to add social networking (thus an existing customer base does exist).
The social networking system should be heavily driven by student desires and requests. Some possible ways to determine the functional requirements are:
1 . Review other social networking sites to see how they work.
2 . Send out questionnaires to existing customers on the desirability and possible use of social networking.
3 . On selected customers conduct telephone interviews to elaborate student desires.
4 . After a social networking capability has been added, then use ongoing evaluation questionnaires to refine the usability and functional effectiveness of the system. (For example after a vacation give an incentive to collect student feedback on the resort, the booking system, and the social networking system)