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Micky5490! Micky5490!
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6 years ago
A(n) _____is a promise to reward and compensate a customer if a service upset occursduring the service experience.
 a. service guarantee
  b. customer-contact requirement
  c. service recovery
  d. empowerment
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cedd123cedd123
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6 years ago
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Micky5490! Author
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6 years ago
Above and beyond my expectations for this site
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