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chotard1 chotard1
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6 years ago
With respect to the key dimensions of service quality, _____ is the ability to provide what was promised, dependably and accurately.
 a. aesthetics
 
  b. reliability
 
  c. responsiveness
 
  d. empathy
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babyfacelovebabyfacelove
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6 years ago
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6 years ago
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