× Didn't find what you were looking for? Ask a question
Top Posters
Since Sunday
a
5
k
5
c
5
B
5
l
5
C
4
s
4
a
4
t
4
i
4
r
4
r
4
New Topic  
batuayan batuayan
wrote...
Posts: 675
Rep: 0 0
6 years ago
Strategically placed tray-return stands and trash receptacles remind customers to return trays in fast-food facilities. This is an example of a poka-yoke technique designed to prevent:
 a. customer errors in preparation.
  b. customer errors during an encounter.
  c. customer errors at the resolution stage of a service.
  d. treatment errors between the server and the customer.
Read 36 times
1 Reply

Related Topics

Replies
wrote...
6 years ago
c
New Topic      
Explore
Post your homework questions and get free online help from our incredible volunteers
  1327 People Browsing
 123 Signed Up Today
Related Images
  
 248
  
 331
  
 364
Your Opinion
Which country would you like to visit for its food?
Votes: 204