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arock1 arock1
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6 years ago
The final task in designing a customer satisfaction survey is to:
 a. design the reporting format and the data entry methods.
  b. select the appropriate survey instrument.
  c. define the sample frame, or target group from which the sample is chosen.
  d. select the questions to be included in the survey.
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casssmcasssm
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6 years ago
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