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walterjr walterjr
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6 years ago
When reflecting feelings, it is important that the reflection of feeling be accompanied by all of the following EXCEPT:
 
  A) congruent facial expressions.
  B) more firmness in your tone of voice if the client is expressing anger or dismay.
  C) more softness in your tone of voice if the client is expressing fear or shame.
  D) a reflection on whether the client's feelings are appropriate given their situation.
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thundercats33thundercats33
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6 years ago
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walterjr Author
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6 years ago
Just got PERFECT on my quiz
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Yesterday
this is exactly what I needed
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2 hours ago
You make an excellent tutor!
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