Following an automobile accident in which the child received a traumatic head injury, the child has ...

Following an automobile accident in which the child received a traumatic head injury, the child has been hospitalized for two weeks.
 
  The parents have just been informed that their four-month-old child will have long-term consequences due to the injury, including intellectual disability and cerebral palsy. The parents express anger at the diagnosis and project that anger on the nursing staff. The response by the nursing staff should include: Standard Text: Select all that apply. 1. Referring the family to the hospital administrator.
  2. Recognizing that the parents' anger is a normal response to the news.
  3. Continuing to provide physical and emotional care to the child and family.
  4. Offering hospital resources to the parents in addition to continued nursing support.
  5. Explaining to the family that you are sorry about their child's injury but suggest they transfer the child to another hospital for their own comfort.