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Asian101 Asian101
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6 years ago
Which method of determining a training need is referred to when managers notice work methods that differ from the standard operating procedures?
 
  a. Observing work performance
  b. Receiving input from guests
  c. Analyzing information
  d. Conducting exit interviews
Textbook 
ManageFirst: Hospitality Human Resources Management and Supervision

ManageFirst: Hospitality Human Resources Management and Supervision


Edition: 1st
Author:
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miguelhdz8miguelhdz8
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6 years ago
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