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Signsnfn Signsnfn
wrote...
Posts: 806
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6 years ago
When responding to a person who is extremely angry and upset it is best to
 
  a. confront the person about the unreasonableness of his or her feelings
  b. refrain from touching the person even if trying to calm him or her
  c. speak in a soothing voice and put your arm around the person
  d. speak in a stern voice suggesting the person calm down
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6 years ago
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