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rodica rodica
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Posts: 1958
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7 years ago
When you encounter someone who is resistant to change
A) confront the person aggressively.
B) overcome resistance with logic.
C) empathize with the person's concerns.
D) tell that person to quit whining and get back to work.
Textbook 
Business Communication Today

Business Communication Today


Edition: 13th
Authors:
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martiniomartinio
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#1
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7 years ago
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rodica Author
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#2
7 years ago
This was perfect, you even added an explanation Slight Smile

Goodnight Heavy Heart
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