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chinguun chinguun
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Posts: 531
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6 years ago
A nurse educator is explaining to licensed staff that health care is no longer safe and describes The Quality and Safety for Nursing (QSEN) recommended competencies for educating nursing professionals. These include: (Select all that apply.)
 
  a. advanced health assessment techniques.
  b. patient-centered care.
  c. prescriptive pharmacology content.
  d. quality improvement.
  e. safety.



A nurse receives a verbal order which was understood to be for Avert 6.
 
  The physician actually ordered Antivert 25 mg daily. The patient is also taking Prozac/Sarafem (fluoxetine), which when taken with Avert can be life threatening. The patient's condition stabilizes and an interdisciplinary team meets to perform a root cause analysis hoping to learn from the mistake. The nurse was part of the group formed to help identify ways the system could be changed to prevent similar errors. This situation describes:
  a. just culture.
  b. standard of care.
  c. a call-out.
  d. benchmarking.



A nurse calls a physician and gives a brief statement about the situation, The patient is having increasing chest pain and the ECG shows ST elevation.
 
  What component of SBAR communication would be used in the following statements: The nurse tells the physician that the patient's blood pressure is 190/100 and rates the pain as 9 on a scale of 10 (10 being most severe pain) with a nitroglycerin drip infusing at 5 mcg/min?
  a. Situation
  b. Background
  c. Assessment
  d. Recommendation



A nurse is the frequent target of lateral violence from a co-worker who is placed in charged this shift.
 
  The nurse receives an assignment that requires multiple intravenous infusions, care of a patient in isolation, and another receiving peritoneal dialysis. Later the nurse discovers a medication was hung on the wrong patient and one drug omitted entirely. The nurse in charge is heard saying, I'll make sure the manager knows she made the error. The aspect of the work environment that led to the errors is known as:
  a. workarounds.
  b. human factors.
  c. benchmark.
  d. just culture.
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wrote...
6 years ago
ANS: B, D, E
Correct:
b. Patient-centered care is a recommended competency, along with teamwork and collaboration, evidence-based practice, and informatics.
d. Quality improvement is a recommended competency, along with patient-centered care, teamwork and collaboration, evidence-based practice, and informatics.
e. Safety is a recommended competency, along with patient-centered care, teamwork and collaboration, evidence-based practice, and informatics.
Incorrect:
a. Although it is important to know correct health assessment skills, advanced techniques are not an IOM competency.
c. Although a comprehensive pharmacology foundation is needed to administer and evaluate pharmacologic treatments, the IOM does not address prescriptive content.

- - - - - - - - - - - -

ANS: A
Correct: Just culture is an organizational culture that promotes patient safety by acknowledging that competent health care professionals may make mistakes; incidents are analyzed through root cause analysis to determine where system changes can prevent future occurrences.
Incorrect:
b. Standard of care is the expected level and type of care based on the knowledge and skill the average prudent clinician would possess and exercise in the same or similar circumstances based on evidence; standards are based on expert consensus derived from research or documentation in scientific literature.
c. In a call-out the provider calls out critical information during urgent situations so all team members can hear to help anticipate next steps.
d. Benchmarking is using an attribute or achievement that serves as a standard for other providers or institutions to emulate.

- - - - - - - - - - - -

ANS: B
Correct: Background contains the supporting background information, including any laboratory/diagnostic tests and chief complaint.
Incorrect:
a. Situation is the patient information and brief sentence of what is happening now.
c. Assessment contains an analysis of the problem.
d. Recommendation is a proposed solution or request for help.

- - - - - - - - - - - -

ANS: B
Correct: Human factors include staffing, fatigue, interpersonal relationships, and the lack of preparation on quality and safety that contribute to poor patient outcomes.
Incorrect:
a. A workaround is a temporary fix to a system problem that is not standard care.
c. Benchmark is an attribute or achievement that serves as a standard for other providers or institutions to emulate.
d. Just culture is culture that promotes patient safety by acknowledging that competent health care professionals may make mistakes; incidents are analyzed through root cause analysis to determine where system changes can prevent future occurrences.
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