Discuss the trend of casino operations from low-tech to high-tech.
What will be an ideal response?
Companies or organizations that use master-account billing would interact with the:
a. Sales office
b. Credit manager
c. General manager
d. Housekeeping
e. Both a and b
The concierge floor is actually a raised section of the lobby in which the concierge's desk is located.
Indicate whether the statement is true or false
There is no major difference in the format (design/layout) of the modern folio, which takes its model from hand-prepared folios that were once widely used.
Indicate whether the statement is true or false
Hotelkeeping is highly segmented; even the big guys are small as business enterprises are measured.
Indicate whether the statement is true or false
Discuss the trend of the perception of casinos from criminal to respectable.
What will be an ideal response?
Assume that a given property has 300 rooms. After accounting for the day's departures and arrivals, 100 rooms remain unsold. Of these 100 rooms available, 50 rooms cannot be sold because they are out-of-inventory.
In this case, the forecasted occupancy percentage would be: a. The forecasted occupancy percentage would be 20
b. The forecasted occupancy percentage would be 40
c. The forecasted occupancy percentage would be 60
d. The forecasted occupancy percentage would be 80
e. None of the above are the correct occupancy
Which of the following bits of information DO NOT appear on a folio heading?
a. Date of arrival
b. Guest name
c. Address
d. Notice of safe availability
e. None of these; that is, they all appear on the folio heading
The recent spurt of hotel technology comes as no surprise; hoteliers have always been technology leaders, investors and innovators.
Indicate whether the statement is true or false
Hotel procedures change quickly which makes many of the old accounting terms, folio, for example, outdated.
Indicate whether the statement is true or false
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