A well designed credit-limit report would list the outstanding balance of every folio so the credit manager could see how close to the limit was any particular balance (folio).
Indicate whether the statement is true or false
Overbooking is caused in part by:
a. RNA (registered not assigned)
b. NS (no-show)
c. DNS (did not stay)
d. IRR (internal rate of return)
e. All of the above
Detail the importance of high roller requests in casino food and beverage service.
What will be an ideal response?
Only registered guests can have accounts in the city ledger; nonregistered guests have accounts in the rooms ledger.
Indicate whether the statement is true or false
A guest-room attendant can clean between 12 and 18 rooms per day depending on the number of check-out rooms versus the number of stay-over rooms.
Indicate whether the statement is true or false
A Room Status Report shows rooms occupied, vacant, out-of-order and on-change for a particular day although it is prepared as part of the night audit.
Indicate whether the statement is true or false
Regarding overbooking:
a. Most states allow punitive damages
b. Most states allow ejection of guests who overstay their reservations
c. Most states allow the wronged party to recover between two and four times the room rate
d. All of the above
e. None of the above
Detail the importance of organizational power to casino food and beverage departments.
What will be an ideal response?
Active master accounts are in the guest ledger; but usually become city accounts after the group checks-out.
Indicate whether the statement is true or false
Which of the following applies to conference centers?
a. Double occupancy is low
b. Weekend occupancy is high
c. Meeting space is dedicated
d. Growth in this segment of the market has stopped
e. All of the above
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