Give an example of a problem that was solved using the problem solving steps. What were the methods for comparison used at the decision making step?
What will be an ideal response?
Define each of the following abilities. Give an example of how you have seen a manager demonstrate each of the abilities.
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Compare self-management to time management. Do you feel these are interrelated? Why or why not?
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Describe the similarities and differences between the three personality theories.
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Describe self-awareness, self-assessment and self-confidence. Give an example of how you have used these 3 concepts.
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Define hard skills and soft skills and give 5 examples of each.
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How do individual and group incentives differ?
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What are the principal differences between a pay for performance plan and a seniority plan?
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What are some of the services offered through EAP's?
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Given the demographic makeup of hospitality employees, what types of benefit plans would be the most important for them? Why?
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