In quick-service restaurants, the most efficient service sequence is:
a) Order, Receive Items, Get Condiments, Pay
b) Order, Pay, Receive Items, Get Condiments
c) Order, Pay, Get Condiments, Receive Items
d) Receive Items, Get Condiments, Pay, Order
e) Receive Items, Get Condiments, Order, Pay
Multipliers are used to determine:
a. the total number of tourists brought to an area with a casino
b. the total recreation options a casino provides to the consumer
c. the total impact of each dollar of direct spending on the local economy
d. the total employment generated by a casino
e. none of the above
In what year did Nevada slot revenues actually surpass table revenues?
What will be an ideal response?
What are the two types of professional development goals?
a. Learning specific knowledge/skills and improvement
b. Knowledge based and skill or task based
c. Intellectual skills and emotional or social skills
d. To stay within operation or be transferred to another property
What is the goal in inventory management
a. to make sure the inventory is up to date and at full capacity.
b. to maintain a smooth and seamless system that will allow the establishment to work seamlessly
c. to manage the right balance and ratio of spirits, beer and wine.
d. to maximize beverage sales and to have as little money as possible tied up in inventory
e. To have a control system that involves as many people as possible in order to knock out trust
When the purchase of one menu item lead to an increased likelihood of purchasing another menu item, but each product can provide benefits independently, we call these products ________. Choose the one best answer.
a. Tied complements.
b. Bounded complements.
c. Loose complements.
d. Independent complements.
e. Substitute products.
The term deuce is another name for:
a) A table for one
b) A table for two
c) A table for four
d) A communal table
e) A takeout window
How can an operation know that an employee has progressed or even participated in outside professional development activities?
a. Documentation or a summary report and ideally, brining back the knowledge to be implemented at the operation
b. Employee should be accompanied by an operation mentor or upper management to determine participation
c. Completion of an operation designed competency exam upon return should be required
d. It is not possible to verify this without violating federal privacy laws so it should not be attempted
Prior to placing an order the beverage manager should do which of the following?
a. conduct a par stock inventory
b. check for upcoming special events and promotions
c. look at projected sales between this order and the next possible delivery
d. all of the above
Rather than drawing people solely for gambling, Las Vegas is promoting itself as a tourist destination with nearby attractions like the Grand Canyon and the Hoover Dam. Casinos are also building art museums, and featuring Broadway-type shows.
This is considered:
a. externalities
b. diversification
c. economic transition
d. leakage
e. circulation
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