What is the first step in a progressive discipline process?
a. Oral warning
b. Written warning
c. Probation
d. Termination
This is how the banquet houseperson is described in our module:
a. This person is the link between the client and catering.
b. Assists the bartender with house drinks.
c. They are escorting guests of honor to their table.
d. Sets up and breaks down function rooms.
e. The supervisor is responsible for in-house functions.
When should employee performance problems be discussed?
a. Coaching and as part of the performance appraisal
b. Performance appraisal and progressive discipline
c. Pre-shift meeting and progressive discipline
d. Coaching and progressive discipline process
What is the rapid and dynamic development in non-casino gaming that concerns those who think that a problem with gambling is escapism?
What will be an ideal response?
Two methods to set up menu items in a POS system include Screen Lookup (SLU) and Number Look up (NLU). NLU is utilized when:
a. Wine is served by the glass
b. inventories are small and efficient
c. Many options are included in a family group
d. Menus have multiple course offerings
e. None of the above
According to our module this is pre-con:
a. On-call employees are required to contact managers weekly.
b. Before each event, banquet cashiers secure their cash bank.
c. This is the pre-shift meeting with guest contact employees.
d. The first mail contact with the bride and groom.
e. This meeting establishes initial rapport with function organizers/hosts.
Who should be involved in employee goal setting in the performance appraisal process?
a. Employee and manager
b. Manager only
c. Employee only
d. Peers in department
How can communities avoid many of the problems associated with problem gamblers?
What will be an ideal response?
A marketing plan is essential to the success of school nutrition. What is essential to a good marketing plan?
a. A recognizable logo
b. Using name brand products
c. Identifying appropriate strategies and measuring the outcomes and results
d. Using a professional marketing firm
e. All of the above are required for success
Why is a well developed RFP an important step in the vendor selection process?
a. It outlines the systems requirements for all potential biddersB. It makes sure that everybody who will work on the project is committed to the same outcomeC. It is the grade card for the project
D. It helps make sure that no changes are made to the project's objectives
E. It keeps the bidders from charging too much for their services
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