Is it legal to require an applicant to submit to a drug test as part of the hiring process?
a. Yes, but it must be fair to all and law must be followed in administration
b. Yes; employers may require any category of worker to submit to this
c. Yes; employers may require any selected individual to submit to this
d. No. These tests are only legal if they are voluntary and non-binding.
Which of the following are subsegments of healthcare?
a. Hospitals
b. Assisted/extended living
c. Retirement communities
d. Subacute/transitional care
e. All of the above
What sort of screening process is performed when candidates have reached the finalist stage of the employee selection process?
a. Reference, background checks and possibly applicant tests
b. Salary or wage negotiations to see if agreement can be reached
c. W-2 and other government forms are completed as required
d. Employee handbook is given and signed for and orientation scheduled
Frequency of defects is referred to as the:
Opportunity for defects
a. quality ratio c. CQI formula
b. TQM formula d. defect ratio
What are the three examples given of daily living activities?
a. Bathing, dressing, and eating
b. Bathing, eating, and housekeeping
c. Bathing, driving, and eating
d. Cleaning, driving, and paying the bills
e. None of the above
What two types of information do interviews seek to determine regarding job applicants?
a. Background and character
b. Strengths and weaknesses
c. Plans and skills
d. Expectations and experience
If you wanted to create a sense of involvement with your market, you would most likely use which of the marketing disciplines?
a. trade promotion c. public relations
b. events d. electronic marketing
What does it mean to have a contingent job offer?
a. Offer stands if reference checks, drug tests or other factors are satisfactory
b. Offer stands if no better candidate appears within a specified time period
c. Offer stands if the applicant accepts the job offer within a specified time period
d. Offer can be withdrawn at any time without explanation or penalty
Which of the following is not one of the primary on-site segments?
a. Healthcare
b. B&I
c. Airline
d. Corrections
e. Colleges and Universities
Which of the following is not one of the three levels of marketing performance?
a. need shape marketing c. direct marketing
b. anticipative marketing d. responsive marketing
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