The features of a more complicated plant are often controlled by ______________ systems, which require a high level of technical expertise to operate.
Fill in the blank(s) with correct word
Which of the following is NOT considered in a site analysis?
A) zoning
B) location in a flood plain
C) whether or not utilities are above ground or below ground
D) size and topography
The second most important way people communicate, after body language, is through the ______________ used in speaking.
Fill in the blank(s) with correct word
With knowledge of short-term future events, management can identify who has any _________ time and can put that time to productive use.
Fill in the blank(s) with correct word
______________ hotels are the most susceptible to increases in energy costs followed closely by Full-Service and Resort properties.
Fill in the blank(s) with correct word
Employees who are _________ feel their job belongs to them.
Fill in the blank(s) with correct word
List and explain the three main types of business-related demand.
What will be an ideal response?
Comparing the Ritz-Carlton with service-company norms, employees feel they have more decision-making authority and that that they work together better in teams.
Indicate whether the statement is true or false
Which of the following is NOT one of the stages in the neighborhood life cycle?
A) growth
B) re-birth
C) stability
D) decline
Attitude, the first element of the ____________ dimension of service, refers to the way people act, think and/or feel and is expressed through the way they act and the things they say.
Fill in the blank(s) with correct word
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