Inflight foodservice management operators
A) plan menus, develop products specifications and arrange purchasing contracts
B) can only contract with an airline if the airport facility provides customer foodservice
C) develop specific tours for major commercial airlines and their partners
D) prepare food for airlines as well as select airport restaurants
Which type of event would include annual meetings, sales meetings, workshops, training meetings and an awards ceremony?
A) Association event B) Charity or fundraising event
C) Social event D) Corporate event
Dark ales are known as ________ and have a sweet, strong, malt flavor.
Fill in the blank(s) with correct word
A hospitality operation's mission statement should focus on the organization's financial goals.
Indicate whether the statement is true or false
In many private clubs, the assistant general manager is referred to as the clubhouse manager.
Indicate whether the statement is true or false
Beers that are fuller bodied and more bitter than lager are known as ________.
Fill in the blank(s) with correct word
Airlines regard inflight foodservice as
A) a way to test new menu items for use in partner chain businesses
B) a way to promote business in chain restaurants in airports
C) a major profit center with their business
D) an expense that needs to be controlled, resulting in less food served onboard
Employers of choice are the businesses within the community that pay the highest compensation to their staff.
Indicate whether the statement is true or false
You train your employees and give them the necessary information to do their job. This is called:
A) departmental meetings B) job description standards
C) empowerment D) instructional exercises
Semantics is
A) rational B) meaning of words
C) nonverbal communications D) active communications
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