These ________ wines are fortified and flavored with herbs, roots, flowers, or bark, can be sweet or dry and are known as aperitifs.
Fill in the blank(s) with correct word
The goal of zero defects is easily attainable if employees have the proper hospitality philosophy.
Indicate whether the statement is true or false
Inflight foodservice refers to
A) chain restaurant foodservice establishments in airports
B) airport terminal foodservice
C) food service onboard aircraft
D) airport kiosks
Ideally, the club manager serves as the club's chief executive officer (CEO).
Indicate whether the statement is true or false
The first step to active learning is
A) talking B) feedback C) writing D) listening
Committee members in a private club serve in a staff/advisory role to the club's board of directors.
Indicate whether the statement is true or false
As an event planner which of the following is not an important aspect of on the job time management?
A) Keeping accurate records and lists B) Preparing agendas
C) Focus on staffing needs D) Delegating tasks
Guests with positive impressions about a visit to a hospitality operation are likely to tell more persons about their experience than will other guests who have had a negative experience.
Indicate whether the statement is true or false
Most ________ wines, like Madeira or Marsala are sweeter with a higher alcohol content and have different tastes and aromas than regular wine.
Fill in the blank(s) with correct word
The annual meeting has ended and you are at the post-convention meeting with members of the hotel staff, the host company and your special events team. Together you are reviewing the successes and challenges of the event.
Which stage of the event planning process are you involved in?
A) Coordination B) Research C) Evaluation D) Planning
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