Room occupancy percentage (ROP) is determined by:
A) Total rooms occupied divided by total available rooms
B) Room revenue divided by number of rooms sold
C) Total rooms occupied divided by total rooms sold
D) Room cost divided by room sales
What is the primary responsibility of the Convention and Visitors Bureau?
A) generate and increase revenue in the city
B) increase government involvement in the hospitality industry
C) plan meetings for visiting groups
D) develop an infrastructure for the city
Managed services that provides services to airlines are known as ________ foodservice.
Fill in the blank(s) with correct word
The daily report performed by the night auditor contains key operating ratios used by management including all of the following except:
A) potential rooms revenue B) average daily rate
C) room occupancy percentage D) number of available parking spots
Which group (market sector) has the greatest percentage of convention center utilization?
A) Professional and trade shows B) Educational events
C) Religious events D) Government and social services
Many ________ operations are housed in host organizations that do not have foodservice as their primary business.
Fill in the blank(s) with correct word
The individual responsible for the task of balancing the guest accounts receivables is the:
A) night auditor B) executive housekeeper
C) concierge D) front desk sales associate
A business that operates as a non-profit is known as a ________ foodservice operation.
Fill in the blank(s) with correct word
The first association in the United States was formed in Rhode Island in the 18th centuries and was comprised of which group?
A) Teachers B) Restaurateurs C) Bankers D) Candle makers
A business that operates for profit is know as a ________ foodservice operation.
Fill in the blank(s) with correct word