Gaming revenue is produced from:
A) food and beverage sales B) lodging sales
C) tours and attractions D) casino win
Which of the following hotels has received all of the hospitality industry and consumer organization awards including the prestigious Malcolm Baldridge National Quality Award?
A) Ritz-Carlton B) Hyatt Hotels and Resorts
C) Marriott D) Holiday Inns
Why is teamwork so important in the back-of-the-house? Describe how teamwork is accomplished.
What will be an ideal response?
The typical gaming guest exhibits all of the characteristics except:
A) tend to be white collar employees B) high level of income
C) often younger D) high school education
The average cost of vacation ownership is about:
A) 12,500 B) 20,000 C) 17,500 D) 15,000
A manager that starts their career on the front line and works their way up must have the ________ skills they acquired along the way.
A) technical B) communication C) conceptual D) interpersonal
Vacation ownership:
A) began in the French Alps in the 1960's and is one of the fastest growing segments of U.S. travel and tourism
B) is known for limited amenities on site
C) has been declining in popularity
D) is more popular in Europe and Australia
Managers with ________ skills have the ability to communicate with a wide range of employees.
A) conceptual B) interpersonal C) functional D) technical
The ________ are credited with the Culinary Arts.
A) Austrians B) French C) British D) Germans
Cruises to nowhere refer to:
A) an extended weekend of gambling only
B) barges that are moored but fulfill local regulations that gambling not occur in the city limits
C) part of a cruise vacation where gaming and entertainment on-board ship are the main attraction
D) riverboats that cruise up and down the river while guests gamble
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