According to Newmahr's study, this type of pain centers on disavowal of pain, where when pain is ...

According to Newmahr's study, this type of pain centers on disavowal of pain, where when pain is experienced, it is understood as not hurting and is referred to as
 
  a. autotelic
  b. investment
  c. sacrificial
  d. transformed

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Kelly works in a sandwich shop. Every evening at closing time, she must work through a checklist that specifies how the kitchen must be cleaned, the receipts tallied, the doors locked, and so on. This procedure is an example of
 
  a. emotion work
  b. face-work.
  c. routinization.
  d. social control.
  e. sectoral transformation.