The perceptual error entitled _____, in effect, reverses the truth.
A. The halo effect
B. Stereotyping
C. Projection
D. Disillusion
Jasper perceives his colleague Casper as having trouble being punctual in meeting
deadlines, and therefore perceives everything Casper does negatively even when
his work is done well and punctually. This is an individual perceptual error
entitled:
A. The halo effect
B. Stereotyping
C. Projection
D. Disillusion
_____ is defined as having a fixed mental picture of a member of some specified
group based on some attribute or attributes that reflect an overly simplified view
of that group, without consideration or appreciation of individual differences.
A. Discrimination
B. Stereotyping
C. Projection
D. Distortion
All of the following are considered personality factors that could be barriers to
effective interpersonal communication except:
A. Accuracy of judgment
B. Emotional stability
C. Agreeableness
D. Openness
All of the following were cited in the text as interpersonal barriers to
communication in agencies except:
A. Lying and distortion
B. Mistakes
C. Personality factors
D. Individual perceptual errors
The final phase of Williams perceptual filtering process is:
A. Organization
B. Retention
C. Interpretation
D. Reiteration
_____ is the process by which individuals attend to, organize, interpret, and retain
information from their environments.
A. Perception
B. Calculation
C. Awareness
D. Acuity
Which of the following would be considered a decentralized organization:
A. Probation and parole
B. Public assistance agency
C. Community crisis intervention
_____ is the process by which a designated person watches over and evaluates a
workers performance, directs and coordinates activities, and provides feedback.
A. Supervision
B. Accreditation
C. Projection
D. Cons
Organizational _____ is the system of task reporting and authority relationships
within which the work of the organization is done.
A. Structure
B. Culture
C. Lines of authority
D. Concept
Quick Reply
