The tasks of termination are similar whether you work with an individual, a family or group, a community, or an
organization.
a. True
b. False
Program evaluation should be accomplished in such a fashion that it does not interfere with giving service to clients.
a. True
b. False
Using a client-satisfaction questionnaire is appropriate to assess whether a program achieved its goal of reducing
delinquent behavior.
a. True
b. False
Process analysis can be used to help an agency improve service by looking at ways in which service is provided.
a. True
b. False
The independent variable is the outcome or end product of the helping process.
a. True
b. False
Whenever possible, workers should attempt to use multiple measures or indicators to help ensure that they are getting
valid and reliable information.
a. True
b. False
There is a clear relationship between validity and reliability.
a. True
b. False
Validity and reliability mean essentially the same thing.
a. True
b. False
Validity is the extent to which an instrument measures the same phenomenon the same way each time it is used.
a. True
b. False
Ideally, a baseline should be based on several observations.
a. True
b. False
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